Privacy Policy

Introduction

Promise Capital Solutions Limited ("Promise Capital," "we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our website (the "Website") and online forms, including those for loan applications and contacting us.

Information We Collect

We collect several types of information from and about users of our Website and online forms:

Personal Information: This information may include your name, address, phone number, email address, date of birth, identification documents (e.g., passport, national ID), employment information, financial information (e.g., income, bank account details), and any other information you provide in a loan application or contact form.
Non-Personal Information: This information may include your device type, operating system, browser type, IP address, browsing activity on our Website, and other demographic information that does not identify you as an individual.

How We Collect Information

We collect information directly from you when you:

Submit a loan application or contact form.
Use our Website.
Interact with our customer service representatives.

We may also collect information from third-party sources, such as credit bureaus and public databases, with your consent.

How We Use Your Information

We use your information for the following purposes:

To process your loan applications and provide financial services.
To respond to your inquiries and requests.
To improve our Website and online forms.
To send you marketing and promotional materials (with your consent).
To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with the following third parties:

Service providers who assist us in operating our Website and providing financial services.
Credit bureaus and other financial institutions to process your loan application.
Law enforcement agencies and other government entities as required by law.

We will not share your information with any third party for marketing purposes unless you have explicitly consented to such sharing.

Your Choices

You have choices regarding your information:

You can choose not to submit certain information, but this may limit your ability to use certain features of our Website or apply for a loan.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in such communications.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Website and online forms are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website.

Contact Us

If you have any questions about this Privacy Policy, please Contact Us.